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Are your employees engaged and enabled? (1 viewing) (1) Guest

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TOPIC: Are your employees engaged and enabled?
#1634
Are your employees engaged and enabled? 5 Years, 2 Months ago Karma: 0  
So much of the buzz lately is about the e word -- engagement. As an article on Workforce.com points out, maintaining a focus on employee engagement is critical in difficult times. Engagement, in plain speak, is simply the commitment employees feel toward the organization (would they recommend it to family and friends, are they proud to work there, do they plan to stay?). The other piece of the equation is their "discretionary effort" will they go the extra mile for the organization?

Given the economy, no doubt, all hands on deck need to be not only performing 100%, but going the extra mile or two, or three.

But research from the Hay Group shows, as key as engagement is, there's another e word, "enabled", that's critical.

Leaders must not only engage and motivate employees, but also enable them to channel their efforts productively and effectively.

In what the Hay Group calls an enabled workforce, employees are effectively matched to positions, such that their skills are put to optimal use. Likewise, they have essential resources -- information, technology,tools and equipment, and financial support -- to get the job done. They are able to focus on their key responsibiities without wasting time navigating such obstalces as procedural restrictions or nonessential tasks.

Your employees can be highly engaged but if they aren't enabled they'll also be highly frustrated. Companies can't afford to squander the energy of motivated workers, especially now.

So where are you on the engage and enable scale? Measuring up or no? Are most companies missing the mark?
 
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#1636
Re:Are your employees engaged and enabled? 5 Years, 2 Months ago Karma: 2  
At the moment, an enabled employee sounds like an impossibility. People are doing the jobs of two or three now, so it's unlikely they're matched to most of those duties. Maybe you can do things to keep your employees engaged in this environment. Enabled is asking too much.
 
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#1639
mcole ()
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Re:Are your employees engaged and enabled? 5 Years, 2 Months ago Karma: 0  
I agree annearf. But I'm not even sure that most employees are engaged these days. You're right that most employees have to accomplish the tasks of two or three and on top of it, they've seen their salaries and benefits lowered in many cases. Why would they be engaged?
 
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#1844
Re:Are your employees engaged and enabled? 5 Years ago Karma: 0  
A new survey released today by Watson Wyatt says that effective communication can drive employee engagement and help retain top performers.

The survey reveals that 61 percent of companies that are highly effective communicators report that their managers are effective at dealing openly with resisstance to change, compared to only 18 percent of low-effectiveness communicators. Similarly, 64 percent of highly effective communicators report that their managers are effectivve at addressing the needs and concerns of their current employees, compared with only 22 percent of companies that are low-effectiveness communicators.

What are the best practices of companies that are highly effective communicators:

1. Communicate how employees will be affected as the business changes.

2. Trust and train leaders to talk about change.

3. Follow up with measurements and metrics.
 
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#1903
Re:Are your employees engaged and enabled? 4 Years, 11 Months ago Karma: 0  
Effective communication also includes feedback.

According to the Corporate Executive Board, giving predominantly tough or negative feedback, without specific suggestions for improving performance can ultimately undermine employee effort. Corporate Leadership Council research shows that the top four characteristics of feedback that drive performance are
1) fair and accurate feedback
2) feedback informed by manager knowledge of employee performance
3) feedback that helps the employee do his or her job better
4) feedback that emphasizes personality strengths
 
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#1933
Re:Are your employees engaged and enabled? 4 Years, 11 Months ago Karma: 0  
Harvard's Management Tip of the Day for today offers advice about how to engage your employees -- let them volunteer.

Studies have shown that more employees are looking for ways to give back to their communities. Some companies are responding to this trend by establishing formal programs that let employees volunteer on company time. Consider establishing a community service partnership with an organization or set of organizations that could benefit from your employees' talent or time. Be generous with employees, giving them the time and support they need to contribute. Look for opportunities that allow employees to gain new skills or perspectives. Don't think of this as a loss of productivity; instead, think of it as a way to keep employees loyal and engaged.
 
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